Shipping policy

At ZARHAA, we aim to make your shopping experience simple and convenient. Orders are carefully processed, packed, and prepared for delivery after your purchase is confirmed.

Order Processing

Orders are generally processed within 1–3 business days. Once your order has been dispatched, you may receive shipping or tracking information where available.

Delivery Time

Delivery times may vary depending on your location, courier service, weather conditions, public holidays, and other circumstances beyond our control. Estimated delivery times are provided as a guide and are not guaranteed.

Shipping Address

Please make sure that your shipping information, including your name, phone number, and complete delivery address, is correct before placing your order. ZARHAA is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Delayed or Lost Orders

If your order is delayed or appears to be lost during transit, please contact us with your order number. We will assist you in communicating with the relevant delivery service and resolving the issue where possible.

Damaged Packages

If your package arrives damaged, please contact ZARHAA as soon as possible and provide your order number and clear photos of the package and product so our team can review the issue.

ZARHAA reserves the right to update this Shipping Policy when necessary. By placing an order with ZARHAA, you acknowledge and agree to the terms outlined in this policy.